Law firms continue to increase their technology investments, but implementation alone does not produce results. Firms also need the training, support, and change management required to make new tools part of everyday work.
iTrain helps legal organizations address that gap through technology training, adoption programs, and ongoing learning support. Its work includes Microsoft Copilot adoption, AI readiness assessments, and AI transformation programs, alongside training for widely used legal technology platforms.
Turning technology investment into adoption
The acquisition strengthens Harbor’s ability to support clients beyond technology selection and implementation. By combining technology expertise with structured training and adoption support, Harbor can help firms build the skills and behaviors needed to use their systems effectively.
Harbor Enterprise Solutions Practice Group Leader Justin Farmer told Legal IT Insider that the opportunity is to help firms maximize their technology spending, both for AI and for the platforms they already use. He also highlighted iTrain’s established partnerships, training content, and experience helping firms adopt Microsoft Copilot.
This is a summary of an article available through Legal IT Insider.
- Training
- Tech adoption
- Change management
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