Jackson Walker CIO Greg Lambert explores the future of knowledge work and the strategic role law firm librarians and information leaders play in driving innovation across their firms.
In the third episode of Legal Soundings, host Colleen Cable sits down with Greg Lambert, Chief Innovation Officer at Jackson Walker, and Harbor’s April Brousseau to explore how information professionals are uniquely positioned to lead the AI revolution in legal.
Greg and April draw on decades of experience navigating every major technology shift in the legal industry, from print to internet to knowledge management to generative AI. They make a compelling case that the skills librarians and information specialists have always held — organizing information, verifying outputs, understanding workflows — are exactly what law firms need most right now.
In this episode:
- From Librarian to Innovator: How knowledge professionals can claim a seat at the leadership table and help shape firmwide innovation strategy.
- A Defining AI Moment: Why this inflection point is different and why information professionals risk “giving it away” again if they are not intentional.
- Deploying AI Responsibly: Why "garbage in, garbage out" means AI governance and content curation are undervalued, and who's best suited to lead that work.
- Transferring Institutional Knowledge: Why mentorship, credibility, and strategic thinking are essential for preparing the next generation of innovation leaders.
- Leadership is a Choice: Influence and leadership comes from stepping forward, demonstrating value, and guiding change responsibly.
As AI transforms the legal landscape, this conversation centers on a powerful idea: this is a golden opportunity for knowledge professionals to lead and define the future of knowledge work inside their firms.
Listen to the full episode on
- Legal Soundings
- AI
- Information management
- Show all 5