In this episode, Brooke Daniels, SVP Market Lead at Harbor, sits down with Marcus East, VP and GM of Digital Technology Solutions at Autodesk and Harbor CTO Allan Lamkin, to unpack what's really holding law firms back from realizing the value of AI.

The conversation moves beyond legacy systems to the broader forms of “technology debt” that slow progress: cultural resistance, fragmented workflows, weak change management, siloed teams, and limited trust in new ways of working.

What you’ll take away:

• Why law firms feel behind on AI (and why most actually aren't)
• The real barriers: people, process, and culture — not technology
• Why lawyers sit at the top of the "skeptic scale" and what that means for rollout strategy
• Finding change champions inside practice groups
• Democratizing data access without losing governance

Listen to the full episode on

• Spotify
• Apple Podcasts
• YouTube

Key moments:

• 1:32 – Why Adoption Is Still So Hard
• 6:30 - What's Holding Firms Back from ROI?
• 10:57 - Rolling Out AI Practice Group by Practice Group
• 13:42 - The Evolving Role of IT Teams in Law Firms
• 21:17 - Legal's Unique Data Problem: iManage, Elite, O365, and MCP
• 25:02 - Why Leadership Courage Is the Real Unlock
• 31:00 - The Dinosaur Mindset: Fear vs. Growth
• 34:52 - What Will Look Outdated in Five Years?