Drive better business development & client relationship management
Our CRM and marketing tech specialists help law firms design, implement, and optimize use of CRM and related marketing technologies (such as marketing automation, analytics, experience management, email marketing, etc.) to drive better business development and relationship management outcomes.
What differentiates our specialists is their unique combination of strategic consulting, unmatched technical skills in data and commonly used technologies, and understanding of how business development and B2B marketing works at law firms.
Our experts provide support and advice in the following key areas:
- CRM vision and strategy
- Experience management
- Data management strategy and implementation
- Data cleaning and integration
- Dashboard and reporting solutions
- Marketing communications and technology adoption services
Client outcomes include:
- Implementation of business processes to maximize data use and visibility across the business
- Reliable client and contact data with measures in place to manage ongoing data quality and integrity
- Measures that assess short, medium, or long-term revenue opportunities and add focus and accuracy to business development initiatives
- Optimized use of technology and tools aligned with business goals and structures.