Charting a course for the organization, not just for the tech
We partner to apply advanced technologies - business process automation, mature AI technologies like predictive models and natural language processing, and emerging technologies such as generative AI – to modernize service delivery for law firms and corporate law departments.
Ahead of making significant investments in these emerging technologies, our experts can evaluate your readiness – directing a strategic approach to determining whether, how and to what ends these advanced tools should be leveraged. To set off on the right course, it’s vital to start by identifying and prioritizing use cases.
We assess AI readiness in three key phases:
Developing business drivers: defining the goals for your advanced technology program, developing business use cases, and evaluating the necessary policy and governance to support these capabilities.
Technology focus: recognizing the need for robust and nimble architecture, this phase involves identifying proper technology partners, supporting the workflows, and evaluating and monitoring advanced technologies. It also addresses the risks that could be introduced, such as bias or mis-tuned solutions.
Organizational considerations: determining what kinds of teams are needed to support the evolution of advanced technology and addressing the change management necessary as technology changes how people work.
Most importantly, we understand the realities of implementing such advanced technologies, but we understand their potential must be balanced with the unique risks in applying them to legal services. A fundamental aspect of our approach is assisting you in balancing costs and benefits and helping to navigate the risk-opportunity matrix. This approach ensures well-informed decision-making in these critical areas.
The potential impact of AI on team structures and legal service delivery means there is a need for considerable change management. This is particularly true with such technologies can cause disruption in terms of skillsets. Our holistic approach helps address these challenges, proposing a balanced set of suggestions with a pragmatic timeline and trajectory tailored to your requirements.