In this Q&A interview, Lisa Ellis-James speaks to Cassandra Coyer of Legaltech News about a wide range of topics:
- Her new role as president of Harbor, which was created due to the company's recent growth and expansion;
- Her responsibilities in leading all Harbor practice groups and some of the most critical enterprise operations, including talent, technology, and integration – to ensure both employees and clients have the very best experiences;
- Her perspective on integration following M&A, from her former life as a consultant at Boston Consulting Group;
- What she learned from her experience as chief operating officer at Ogletree Deakins during the COVID pandemic and the legal technology boom that followed;
- The role of Harbor in guiding the legal industry in navigating AI, generative AI, and other advanced technologies;
- What it will take for law firms and law departments to really harness AI;
- Insights on alternative fee arrangements and predictive pricing models.
This is a summary of an article originally published on Legaltech News.