General counsel are playing multiple roles within their organizations as companies explore the potential use of generative AI.
As potential users, they're following C-suite directives and exploring use cases for the technology within their law departments. Some areas where it makes sense to explore first include non-legal functions - for example, training attorneys on the use of a new tool or workflow.
They also play an important, organization-wide risk management role, weighing in on acceptable use and appropriate guardrails, including organizational policies.
One use case where companies have been using GenAI is within the HR function - using the tool to answer frequently asked employee questions. If that tool were based on the company's employee policy manual, that would be a relatively safe use of GenAI because the data would largely come from a contained source. Another use case is a communications team using the tool to write the first draft of a press release.
Other uses may be less safe - for example, the reported case where a court filing drafted using GenAI included a number of made up cases.
This article was originally published in Legal Dive.
- AI
- Analytics
- Legal operations
- Show all 5
