Strategic realignment of business services
Whether you are revamping your existing operations, or integrating two organizations due to an M&A, streamlining administrative services can create additional capacity for your lawyers. Harbor experts in service delivery innovation have advised some of the industry's leading law firms with business services transformation.
Outcomes for clients include:
- Ability to hit the ground running operationally following an M&A.
- Improved insights into support services actually required by lawyers, particularly in light of hybrid and remote work.
- Improved ability to attract and retain talent in a competitive marketplace.
- Enhanced services to internal stakeholders ad well as clients.
- Reduced support and overhead costs.
- Enhanced use of technology to support modern workforce and digital workflows.
Our clients collaborate with your teams to deliver:
- Work optimization study and cost analyses, assessing stakeholder demand and workload against workforce capabilities and overall cost of delivery.
- Opportunities and future readiness reports that help identify areas of strengths and weaknesses in service delivery and gaps against best practices to inform the new operating model.
- Future-state operating models that define the new ways of working and identify technology requirements.
- Implementation roadmaps that are clear, realistic, and achievable.
