Business services transformation
Strategic realignment of business services
Whether you are revamping your existing operations, or integrating two organizations due to an M&A, streamlining your firm's administrative services can create additional capacity for your lawyers. Harbor experts in service delivery innovation have advised some of the industry's leading law firms with business services transformation, assisting with nearly two-thirds of the largest law firm mergers over the past 5 years.
Outcomes for clients include:
- Ability to hit the ground running operationally following an M&A.
- Enhanced services to internal stakeholders as well as clients.
- Reduced support and overhead costs.
- Enhanced use of technology to support modern workforce and digital workflows.
We collaborate with your teams to deliver:
Pre-merger planning
- Identification of candidate firms/practices/markets (including working with external M&A advisors)
- Opportunity due diligence (markets, clients, people)
Merger execution
- Establishing and running an Integration Management Office, with full project management
- Business services integration
- Unifying and evolving practice adjacent functions
- Enterprise technology integration
Post-merger value realization
Strategic advice and support for the new organization’s approach to:
- Organizational design
- Enterprise technology systems such as the financial management system
- Managing conflicts of interest and risk
- Document management and collaboration
- Marketing technology and business development strategy
- Data strategy and implementation
- AI and advanced technology strategy
- Library spend and research services
- Knowledge management and intelligence
- Vendor management and strategic sourcing
Harbor can deliver results through all phases of the merger cycle, helping to minimize risks and unlock the value of the combined firms, faster.
