Full lifecycle management for your enterprise apps
Our Applications Management experts support mission-critical platforms across the legal technology ecosystem, whether on-premises or transitioning to the cloud. These experts provide full lifecycle application support for systems including finance, intake and risk compliance, marketing, document management, and more.
You will benefit from:
- Increased predictability of spend.
- Proactive management of technology adoption and project/program portfolio.
- “Cut in line” on-demand access to functional and technical experts across operational areas.
- Ability to scale quickly for special projects.
- Reduced or eliminated need to hire, train, and retain internal talent.
This managed service offering includes:
- Support for designated systems that includes changes to system configurations, issues relating to customizations, workflows, data, integrations, etc.
- Point of contact to work with vendor support for issues related to stock functionality (e.g., product bugs).
- Monitoring for system and performance issues.
- Change control and release management.
- Recommendations on and implementations of upgrades, hotfixes, and “dot” releases.
- Weekly status meetings and monthly management meetings.
