The acquisition addresses what both companies characterize as a critical gap in the legal industry: the persistence of outdated training methodologies in an era of rapidly evolving technology and artificial intelligence.
Despite law firms’ substantial investments in practice management systems, document management platforms, AI tools and other technologies, many struggle to achieve meaningful adoption among attorneys and staff who continue to rely on familiar, if less efficient, workflows.
Encoretech’s flagship offering, Training-as-a-Service (TaaS), provides a fully managed solution that helps law firms redesign their technology training programs from the ground up. The service encompasses new-hire onboarding, continuous learning through live and on-demand training, custom content development, and learning management system integration.
Encoretech works with Am Law 200 firms as well as corporate legal departments.
Jeffrey Roach, president of Encoretech, said that there is a fundamental mismatch between traditional training approaches and current technology realities.
“Technology training programs in the legal sector are often still rooted in the methodologies developed 20 years ago,” he said. “With the ubiquity of technology and the advent of AI, it’s clear that the old way of training users is ineffective.”
The challenge has intensified as legal technology has moved beyond basic document production tools to encompass sophisticated AI-powered research platforms, predictive analytics, automated workflows and cloud-based collaboration systems.
This is an excerpt of an article available on LawSites.
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